Friday, September 14, 2012

The Problem with the Squeaky Wheel

This is the face I'll make when I have my nervous breakdown.
Ah, yes.  That tired yet oft used reference that the squeaky wheel gets the grease.  Perhaps you've heard it a time or two?  If not, please tell me what part of the world you live in because I want to move there immediately.  I'm serious.  Tell me right now.  I will start packing.

It's a cliche that continues to see relevance because it's the approach many people still take.  The biggest complainers, the employees who constantly halt innovative ideas because they don't like change, the elderly person who gripes the most about how terrible the Jell-O is at the nursing home, the child who throws the embarrassing tempter tantrum in public because you said they couldn't have yet another toy they'll play with for 5 minutes then discard--they ALL get more attention than their silent counterparts who simply go about their business or do what they're asked.  Do people giving them the attention like them better for it?  Probably not, but guess what--they're still winning.  Even negative attention is still attention.

Therefore, as one of those fed up functioning wheels--tired of working harder for less grease--the following is my squeak filled soap box rant.  This is my screaming into a pillow when no one's around, hitting a punching bag until my knuckles bleed in sheer frustration, time to try out how the other guys do it to see if it really works, full blown bitch fest.  Tomorrow, I'll go right back to quietly doing what needs to be done and not constantly demand attention for it because it's just who I am.  For now, the irony of calling out the over greased wheel by taking their approach to do is not lost on me.  I'm going to relish in it for just a moment.

Do you know what's wrong with focusing most or all of one's attention on the problems?  The things and people that are going/doing well go unacknowledged and over time lose their motivation to keep everything running smoothly.  The people that work hard without needing a cattle prod shock to the ass see the how those who get prodded are the ones really getting the undeserved rewards.  The people that don't complain end up being forced to carry the weight of the complainer because it's a "teamwork" situation and the non-complainer feels some sort of obligation to turn in their best work where the complainer constantly makes excuses not to do something.  When the boss gives the complainer a raise to shut them up (doesn't work, by the way), the non-complainer begins to learn that advancement comes through excuses instead of the stated desired results.

So someone, please, explain to me in a logical manner with valid supporting points as to why this phrase such a widely accepted practice.  Someone convince me that it's actually better for mankind to be full of people who never seem to get anything done but are quickest to blame it on something they're not given as a reward before they ever even accomplish anything.  Explain to me how expecting to put in hard work first and then be recognized for it is actually foolish and uninspiring to others.

The way I see it from the functioning wheel angle, rewarding the squeaky one is only setting up for the entire car/wagon/plane/trailer/whatever for complete failure.  Whether you're intending to or not, you're rewarding the bad behavior and ultimately telling everyone that despite what you may say, you really WANT people to chronically complain and never accomplish anything.  You WANT people to constantly make excuses.  You WANT people to expect a carrot without the stick before they make even the smallest effort.  You WANT to be the only person to ever "fix" anything.

Yeah, and I'm the crazy person.  Last time I checked, we didn't land on the moon because someone complained it into reality.  GE didn't go from being Thomas Edison's little light bulb company to one of the largest conglomerates in the world by complaining about competition.  Are you getting it yet, because I can keep going.  Someone somewhere had to do more than was expected of them, be more dedicated than was fair to ask, and give more than what they thought they might receive in return.

And to end my selfish little "look at me!" tirade on a somewhat useful note, some complaints are valid.  If one person had the ability to think of every possible scenario to determine the best outcome for everyone involved, none of this would matter.  But each of us needs to listen to complaints and ask one important question when they've stopped talking--what are you going to do to fix it?  How would you make that problem go away? What ideas do you have that would improve what you don't currently like, and how would it benefit not only yourself, but others?  But then you have give them a legitimate shot at doing it.

Get away from the whiners--their purpose in life is to bring everyone else down to their level.  Then nothing happens.  And they'll complain about it.  And that's when I think I'm only screaming in my head in frustration but then realize every one's staring at me because I'm doing it for real.  Nobody wants that.

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